I'm not eligible, now what?

Your employment situation

You must be employed for at least six months with your current employer. You may just need to wait a while and get back in touch when this time has passed.

If you are self-employed, you need to be able to show us financial information for at least two full financial years.

Your income is higher than our maximum income limit

We have income limits for our loans. You can view the limits for each loan here. There are different income limits if you live in the Kimberley or Pilbara regions. You can contact us to discuss your situation if you would like some more information. If your income situation changes, you may wish to get back in contact with us.

Your debt level is too high

We take into consideration existing debts like credit cards and personal loans for each applicant, to ensure our customers can comfortably afford a home loan. The good news is that when you reduce your debts, you can apply again.

You aren't an Australian citizen or permanent resident.

You need to be an Australian citizen or permanent resident to be eligible for a loan with Keystart. If your status changes,  get back in touch.

You want an investment property

We aim to provide more people access to affordable home ownership. We only finance properties that are going to be lived in by you, not rented out, so we don't offer home loans for investment purposes.

If you want to purchase a home to rent out as an investment property, you'll need to approach another lender.

You have been bankrupt in the last two years

If you have been declared bankrupt, we need at least two years to have passed since your bankruptcy has been discharged. Once that period has passed, get back in contact with us to try again. Get in touch if you have any questions.

You have an outstanding default or court judgement

You will need to be cleared of any outstanding defaults and court judgements. Then you are able to apply again.

Your borrowing amount is very low

Based on the details you provided it may be that the amount you would be able to borrow is less than than our minimum loan amount of $10,000. If your circumstances change, then feel free to get in touch to see what impact this has on how much you can borrow.

You are underage

You need to be over the age of 18 years to apply for our home loans.